The difficulty is likely the result of our internal system of computer generated emails in combination with a very aggressive spam policy in force with your email transport provider. Before proceding, please check the "spam" or "Junk" folders in your email client software to see if the emails are landing there...
There may be a couple of ways around this problem:
1.) Please ask your network administrator to add the following addresses and/or domains to your spam filtrations’ “Safe List”:
2.) If possible please provide us with an alternative email service for your account. Perhaps a personal account or that of an associate will allow the receipt of our systems’ communications.
These suggestions are the best hope for helping you gain access to our automated online ordering system. If you are unable to resolve this difficulty the only remaining option will be to order using the printed “Exhibitor Services Order Forms Kit” which has been made available for your event.
Please contact OnlineOrdering@ExcelDecorators.com or telephone 1(800)780-5476 for asstance in acquiring order forms. Your order can be placed by printing out pertinent pages of the Exhibitor Services Kit and faxing or mailing those completed forms to our office. Otherwise, once you examine the services available to you for your event you may also telephone our office and we will gladly work with you to receive your order - spoken to a customer service representative.
OnlineOrdering@ExcelDecorators.com